Last updated: 1 January 2026
1. Introduction
True.com.sg (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with us.
2. Personal Data We Collect
We may collect personal data that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Company name
Any information submitted through contact forms or enquiries
We may also automatically collect limited technical data such as:
IP address
Browser type
Pages visited
(for website analytics and security purposes)
3. Purpose of Collection, Use, and Disclosure
We collect and use personal data for the following purposes:
Responding to enquiries or requests
Providing our products or services
Business communications
Improving our website and services
Complying with legal or regulatory obligations
We will not use your personal data for purposes other than those stated, unless required or permitted by law.
4. Consent
By submitting your personal data to us, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
You may withdraw your consent at any time by contacting us (see Section 9).
5. Disclosure of Personal Data
We do not sell or trade your personal data.
Your data may be disclosed to:
Trusted third-party service providers (e.g. website hosting, analytics services)
Government or regulatory authorities when required by law
All third parties are required to protect your personal data in accordance with PDPA.
6. Cookies & Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic and usage
You may disable cookies via your browser settings. Some features may not function properly if cookies are disabled.
7. Protection of Personal Data
We take reasonable security measures to protect personal data from unauthorised access, collection, use, disclosure, or loss.
8. Retention of Personal Data
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Access, Correction & Withdrawal of Consent
You may request to:
Access your personal data
Correct any inaccuracies
Withdraw consent for future use
Please contact us using the details below.
10. Contact Information (PDPA Enquiries)
If you have questions or requests regarding your personal data, please contact:
Data Protection Officer
Email: ask@true.com.sg
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.
